R. Farinas, M.D.
"Multi-Medical Billing Specialties saved my fledgling solo practice from going under five months, after being open five months with no money coming in from the insurance companies. Not only did their professional, dedicated hard-working staff rework hundreds of denied claims, capturing tens of thousands of dollars in revenue, Multi-Medical set our front office on a course for success by providing a user-friendly software system for scheduling and office management. What's more, Multi-Medical trained all of us to use the system; AND, each time I have had a new staff member, a dedicated trainer comes out to insure appropriate system training takes place and that all questions are answered prior to departure. Even though, I am a very small practice and the revenue I generate for them is tiny, compared to other practices I imagine Multi-Medical Billing Specialties handles, no one in the organization ever makes me feel that way. Questions are answered promptly, concerns are dealt with immediately, and lines of communication are always easy to access. Enlisting Multi-Medical Billing Specialties has decreased the workload and stress I face as a business owner. Because of this, I have more time to focus of the patient care that I love. Hiring Multi-Medical Billing Specialties is the best investment I have made in my business. I sing their praises to my colleagues and have recommended Multi-Medical Billing Specialties when anyone asks for a billing company recommendation. I cannot imagine turning my billing needs over to anyone else. I am a very satisfied client, indeed."
R. Farinas, M.D.
Large Anesthesia Group
"Multi-Medical Specialties Billing, Inc. has been our billing agency for 15 years. Terri's organization pays close attention to the back-end and follow-up work on our accounts and has done an outstanding job on both claims processing and collections. Their staff is extremely knowledgeable and up-to-date with the constant changes in the field of anesthesia billing services. I can always count on them to respond immediately to each and every request. I would highly recommend them to anyone needing this type of service."
Cathy Scherr, Practice Administrator, Anesthesia Associates of Clay County
"I work closely with many billing companies in the North Florida area and Multi-Medical Specialties is clearly one of the most efficient and productive companies that I have partnered with. They provide an incredible service to their clients and I would highly recommend them to any medical practice looking to increase revenue."
Meagen Lane, Vice President of Sales, First Federal Credit Collections-Columbus, Inc.
Billing Software Company
"Terri is exceptionally experienced and very detail oriented. She is always pleasant even when things aren't going the way she planned. She always focuses on the bigger picture without forgetting how important the little details are. Terri knows medical billing and collections inside out and her quest for efficiency is often unparalleled in the industry. I recommend Terri for any endeavor she pursues because I know she will bring her enthusiasm and intelligence with her.
Ramey Becker, Account Manager, Kareo
Other Local Billing Company
"Terri is the utmost professional. Amazing knowledge base on medical billing and how to receive reimbursement from insurance companies. She is always a pleasure to speak with and will add a lot of value to your company when you work with her."
Jennifer Smith, Owner, Beaches Billing Services
"I have been an Anesthesiologist at St. Vincent's Medical Center in Jacksonville Florida for the past 31 years and and have had the Good Fortune to be directed to the Company which has evolved from a strictly Anesthesia Billing Service to Multi-Medical Specialties Billing Assoc., Inc. Not once in that 31 years have I had even a moment of doubt about my decision to allow them to handle my patient accounts. They are The Most Professional, Knowledgeable, and Helpful in dealing with Payors and the Patients. They use the latest software technology and their Fees are the best you'll find for all the service they provide. I strongly advise any Doctor - new or established - in NE FL to check Multi-Medical Specialties out and then allow them to handle your patient accounts. I know you'll never regret it. I never have!"
Richard G. Wallis MD, Department of Anesthesia ,St. Vincents Med. Ctr, Riverside
"The two words which best describe Multi-Medical billing services is “THEY DELIVER” I have been in practice for over thirty years and like everyone have struggled with in house, out of house billing for many of those years. The last ten with Multi-medical have been the best of those years. These past ten have been the source of the most change and turmoil from HIPPA to electronic billing and most recently, 5010 I have felt that our partnership with MM has provided us a compass through the storm. Our staff is driven by feedback. We give as well as we get and MM receives and treasures our input. Thank you Multi-Medical. We bank on your results!"
Kurt Shonka, MA, LMHC, President, The Counseling Group, P.A.
"As the Business Manager for a mutual client, I have been working with Multi Medical Specialties Billing for the past 19 years. Throughout the years, I have found Terri Newton and her entire staff to be extremely helpful and dedicated to the task of providing professional billing services. I’m particularly impressed with the fact that they continually upgrade their systems to ensure the best possible service is rendered in a timely manner enabling clients to receive payments quickly. I’m also impressed with their professionalism, availability and determination to ensure that I have an understanding of the services provided."
Casey Webb E.A., Webbs Accounting
"I highly recommend the services of Multi-Medical Specialties Billing. After the large group that we were part of dissolved we were left without a billing program, or employees with much billing experience in our office, as it had been done off-site. Terri Newton at Multi-Medical was informative and helpful during this trying time even before we actually contracted her business. Afterwards the daunting task of transfering our files and becoming sole practitioner was done smoothly and efficiently. Each employee at Multi-Medical is thouroughly knowledgeable in the area they service from credentialing to working our accounts. As this was all new to us, we had many questions which were either answered, or we were given the necessary help in resolving our problems. Each patient account is examined and worked on a case by case basis. I can honestly say that I have never known of one account falling through the cracks. Our collections have improved significantly from where they were when we began our relationship."
"In addition Multi-Medical helped us with the intimidating task of complying with the requirements of new Electronic Health Records. With a lot of insite and assistance from Kimberly Gurley we were able to attest to compliance in 2011!"
"I have absolutely no hesitation in recommending Multi-Medical Specialties Billing, in fact I doubt we could have accomplished our transition without them."
Donna Matthews, Practice Manager, Laurence Matthews, M.D.,LLC
Accountant / CPA
"I have worked with Terri Newton and her team at Multi-medical Specialties Billing, Inc. for 30 years. I have always found them to be very competent, top-notch, responsive and a pleasure to deal with. I have total confidence when I refer a client to them for their billing and collection related services. I have not in the past and will not in the future hesitate in making referrals to them as I know my clients’ affairs will be well taken care of!"
Richard D. Brock, LBA Certified Public Accountants, PA, Jacksonville, FL
"I would like to take this opportunity to express my sincere appreciation for the attention you give our accounts at your firm. The filing of Medicaid claims along with the expeditious follow-up has created a consistent cash flow during these stressful times of budgetary cuts.
Your staff members are always courteous and helpful. The reports you provide allow budget projections and enlighten where billing issues may be of a concern.
Thank you for all of your hard work and dedication! Looking forward to a continued relationship with you and your company!"
Karrin H. Clark, Data Manager, River Regions Human Services
"Terri and her outstanding staff at Multi-Medical Specialties Billing rescued our practice from the reimbursement abyss we fell into as a result of the actions of a fraudulent consultant who led us astray during the infancy of our practice. Without Multi-Medical, we might not have the solvent and growing practice we have today."
Samuel D. Young, MD, FACS, Young Orthopedics, ABOS Certified, SSC in Sports Medicine
"I cannot retire from anesthesiology without letting you know how much I appreciate our association.
Multi Medical Specialities Billing has, by far, been superior to any billing and collecting firm I have used in my many years of practice.
Since September 1996, I have had the experience that all is involved in the billing and collecting of my accounts were handled capably and successfully by you and your friendly, helpful, knowledgeable staff. I wish you many more years of success and happy clients"
Anibal A. Sanchez-Salazar, M.D.
Large Anesthesia Group
"For 15 of the 19 years that our anesthesia group has used Terri Newton and Multi Medical to do our billing, I have served as either the treasurer or president of the group. I have had the primary responsibility for dealing with all aspects of our billing. I have found Terri honest and very hard working. Any request from me or our group, no matter how difficult to handle, has always resulted in cheerful completion. When a need for rapid resolution of a problem has occurred, Terri and her staff have put in whatever hours are needed to get the job done on time. I have always tried to be on top of changes to government rules and changes in billing rules, but when I call Terri I usually find she is already on top of any change.
When our physicians, or our patients, call the billing office, a person always answers the phone. Most of the time, an answer is immediately available. If not, I have always gotten an answer in a short time frame, without ever having to call and remind someone I need something. In addition to the office staff, Terri herself has been available at any odd hour I may need to call. Multi Medical has always handled patient calls and question in a very professional manner.
Terri has always been willing to go above and beyond what a traditional billing company does, providing services and help that most billers will not or cannot do. Because of all the additional things Multi Medical has done, we have not had to hire additional non-clinical staff.
I cannot recommend Terri Newton and Multi Medical enough. The hard work, honesty, personal attention, and skill have exceeded anything I would hope for. If you have any questions, please feel free to give me a call".
Edward McGough, M.D., President, Anesthesia Consultants PA